Zakelijke rekening opgezegd of geblokkeerd door Wise Business: wat de voorwaarden zeggen

9.7 We may end this Agreement by giving you two (2) months’ notice. We may terminate this Agreement and close your Wise Account or any Services associated with it by giving you two (2) months’ prior notice, where required.

8.4 We may suspend your Wise Account or your access to our Services. We may suspend your Profile or Wise Account, or restrict its functionality if we have reasonable concerns about: (a) the security of your Wise Account or your Profile. (b) suspected unauthorised or fraudulent use of your Wise Account or our Services; or (c) suspected violations of this Agreement or the Additional Documents, including our Acceptable Use Policy.

If you don't agree with our final response, you can make a complaint with the Financial Ombudsman Service (FOS). … As a company in the EEA, you can also contact the Ombudsfin for all dispute types if you're a legal entity pursuing a non-profit purpose, a small company, or a micro-company. If your business has a different status than previously mentioned, you can contact the Ombudsfin for certain disputes only — namely those concerning cross-border payments within the European Union, execution of credit, and interchange fees on card payment transactions.