- Inicio
- Proveedores
- Wise Business
- Cuenta cerrada
¿Wise Business ha cerrado o bloqueado tu cuenta de empresa? Qué dicen sus condiciones
A fecha de 9 de octubre de 2026, esto es lo que dice Wise Business, con sus propias palabras, sobre el cierre de cuentas: el preaviso que da, los motivos que cita y dónde se puede reclamar después.
Preaviso antes del cierre
9.7 We may end this Agreement by giving you two (2) months’ notice. We may terminate this Agreement and close your Wise Account or any Services associated with it by giving you two (2) months’ prior notice, where required.
Motivos que cita para cerrar o suspender una cuenta
8.4 We may suspend your Wise Account or your access to our Services. We may suspend your Profile or Wise Account, or restrict its functionality if we have reasonable concerns about:
(a) the security of your Wise Account or your Profile.
(b) suspected unauthorised or fraudulent use of your Wise Account or our Services; or
(c) suspected violations of this Agreement or the Additional Documents, including our Acceptable Use Policy.
Reclamaciones y adónde acudir después
If you don't agree with our final response, you can make a complaint with the Financial Ombudsman Service (FOS). … As a company in the EEA, you can also contact the Ombudsfin for all dispute types if you're a legal entity pursuing a non-profit purpose, a small company, or a micro-company. If your business has a different status than previously mentioned, you can contact the Ombudsfin for certain disputes only — namely those concerning cross-border payments within the European Union, execution of credit, and interchange fees on card payment transactions.
Son las condiciones publicadas del proveedor, no asesoramiento jurídico. Tu propio contrato y la ley del país de tu empresa pueden darte más.