WorldFirst a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 9 octobre 2026, voici, mot pour mot, ce que WorldFirst écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
16.2. Subject to clause 16.6, World First may terminate this Agreement by giving you no less than ninety (90) days’ prior written notice, unless the law allows us to terminate the whole or any part of this Agreement immediately.
Motifs cités pour fermer ou suspendre un compte
World First may terminate the whole or any part of this Agreement immediately (or on such other notice period as we give you) by written notice to you … 16.6.1. we have reasonable grounds to suspect your World Account has been used, is being used, or will be used in connection with a serious crime; … 16.6.3. we are unable to apply checks required by anti-money laundering legislation; … 16.6.7. you provided us with inaccurate information and we would not have opened your World Account had you provided correct and complete information.
Réclamations et recours
If we’ve sent you our final response and you remain dissatisfied, or the complaint has gone past 35 business days from the date of receiving your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service (the Ombudsman).
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.