HSBC Hong Kong a fermé ou gelé votre compte professionnel : ce que disent ses conditions
Au 16 octobre 2026, voici, mot pour mot, ce que HSBC Hong Kong écrit sur la fermeture des comptes : le préavis donné, les motifs invoqués et à qui adresser une réclamation ensuite.
Préavis avant la fermeture
13.1 Either Party can terminate any or all Relationship Documents and/or, in the case of the Bank, withdraw any or all of the Services or close any Account by giving 30 days' prior written notice to the other.
Motifs cités pour fermer ou suspendre un compte
13.2 Either Party can terminate any or all Relationship Documents and/or, in the case of the Bank, withdraw any or all of the Services or close or suspend any Account immediately if the other Party commits a material breach which, with respect to the Bank, includes any activity by the Customer which puts the Bank or any member of the Group at material risk of violating its Compliance Obligations.
Réclamations et recours
Our aim is to resolve all complaints internally. However, if despite our best efforts you are not entirely satisfied with our handling of your case, you have the right to refer the matter to the Complaint Processing Centre Enforcement Department of the Hong Kong Monetary Authority ("HKMA") … For sole proprietor and small enterprise, you may also refer complaints that involve monetary dispute to the Financial Dispute Resolution Centre ("FDRC")
Ce sont les conditions publiées du prestataire, pas un conseil juridique. Votre propre contrat et le droit du pays de votre entreprise peuvent vous donner davantage.